Customer Support With Danish

Smart-Recruitments is a specialized recruitment company with a worldwide network.
We offer permanent recruitment solutions for leading companies in all industries.
We offer fast and efficient recruitment completely online!
Contact us and we'll help you find your dream job!!
Paid relocation to Lisbon - Portugal Your tasks: Handle incoming user requests via telephone, email, and chat.
Log call details into case management systems and provide responses and resolutions within SLA to customers.
Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.
Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
What you need: Fluency in Danish language (must be at least C2) Fluent in English language (at least B2) Customer orientation, problem solving skills, teamwork What we offer: Base salary: 1600€ gross x 12 months Base salary: 1346€ gross x 12 months - with accommodation included Monthly performance Bonus Full time (40h/week), fixed-term Portuguese employment contract in accordance with Portuguese labor law Health insurance coverage for both public and private sectors Paid flight ticket to Lisbon