Customer Support Specialist, Italian Speaker

We're looking for Italian speaking Customer Support professionals to join our client's team in the beautiful Portugal!

What you'll do:

Provide the highest level of support to our customers via phone and email on a range of issues;

Give accurate, valid and complete information by using the right procedures;

Be the owner of the customer query and ensuring a timely resolution and response;

Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner;

Meet and exceed our customer service quality goals, compliance regulations, and productivity targets;

Create amazing customer experiences that people value and we are proud of;

Follow the direction of management and provide feedback.

What's the offer:

Health Coverage and Private Health Care.

Attractive Salary package.

Fast career growth opportunities.

What we're looking for:

Italian C2 level.

English B2 level.

Ability to resolve customer concerns and create a seamless customer experience.

Self-sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.

Ability to walk customers through complex procedures from start to finish.

EU Citizenship or Portuguese residence.

Don't miss this incredible opportunity! Apply now!

Job Type: Full-time

Pay: 1,000.00€ - 1,500.00€ per month

Ability to commute/relocate:

Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Required).

Application Question:

Are you eligible to work legally in Portugal?

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