Customer Support Specialist, French Speaker

We're looking for French speaking Customer Support professionals to join our client's team in Braga! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations, and productivity targets; Create an amazing customer experience that people value and we are proud of; Follow the direction ofmanagement and provide feedback. What's the offer: Health Coverage and Private Health Care. Attractive Salary package. Fast career growth opportunities. What we're looking for: French C2 level. Ability to resolve customer concerns and create a seamless customer experience. Self-sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. Ability to walk customers through complex procedures from start to finish. EU Citizenship, Portuguese residence, or Manifest of interest. Don't miss this incredible opportunity! Apply now! Job Type: Full-time Pay: 800.00€ - 900.00€ per month Ability to commute/relocate: Braga, Distrito de Braga: Reliably commute or willing to relocate with an employer-provided relocation package (Required). Application Question(s): Are you eligible to work legally in Portugal? Language: French C2 (Required). #J-18808-Ljbffr