Customer Support Specialist

We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Portugal!
What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely resolution and response;Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;Meet and exceed our customer service quality goals, compliance regulations and productivity targets;Create amazing customer experience that people value and we are proud of;Be responsible to follow the direction of management and provide feedback What's the offer: Work from home.Health Coverage and Private Health Care.Attractive Salary package with performance bonus. What we're looking for: German C2English B2Ability to resolve customer concerns and create a seamless customer experience.Ability to walk customers through complex procedures from start to finish.EU Citizenship / Residence card / Manifest of interest Work from home.Health Coverage and Private Health Care.Attractive Salary package with performance bonus.