Customer Support Specialist (Danish Speaker)

Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high quality mattresses and bedding.

Your responsibilities and impact as a Customer Service Agent will be:Providing excellent customer serviceEnsuring high quality customer serviceHandling requests and complaintsBeing the point of contact before and after purchaseBuilding customer relationsSkills, qualifications, and interests you need to succeed in this role:Fluent in Danish with a high level of EnglishClient-oriented and empathicEager to learn new thingsWell-organized and proactiveA real team player and go-getterHigh communication skills with a positive attitudeWhat's in it for you?Permanent contractWorking hours 40h/week, Mon - Sat office hoursOne month of training (paid)Competitive salary with monthly bonusMeal & TransportationallowanceA multicultural and diverse environmentEquipment providedPrivate health insurance after 6 months probation periodTeam building activitiesOpportunities to growwithin the companyYour Future Company:
Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.

What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentFeel free to check our other opportunitiesin Customer Service in Lisbonor send us your CV to be considered for other projects or future opportunities.
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