Customer Support Specialist (All Genders) Nordics

col-wideJob Description:

Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
Support our existing customers with their technical and accounting issues over the phone, ticket and chat
Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
Identify customer needs and forward such requests to our sales department
Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers
Requirements
University degree in the field of economics, or other relevant vocational education such as commercial or technical training
Fluency in Swedish or Danish, and English is mandatory
Other languages, such as Italian, Spanish or French are a plus
Windows®/Mac user knowledge desirable
At least some experience working with customer and/or in sales, e.g. Internships
Determination, enthusiasm and willingness to learn
Working independently is just as important to you as team spirit
Strong communication skills and passion for working with people
What we offer
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
Public transport friendly office
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!