Customer Support Representative

Based in Portugal, we are a Human Resources, Recruitment and Training company offering a complete and comprehensive placement service with access to our e-learning platform.The RoleInterested candidates can share CV on ****** Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/materialReviewing/updating contents on a popular social media platformAudit of content received and sharing for Social Media UploadEnsure service delivered to our customers meets contractual Key Performance IndicatorFOR GERMAN IT IS REMOTE FROM BRAGAFOR FRENCH LISBON BRAGA ON-SITE('KPIs')Maintain broad knowledge of client products and/or servicesStrict adherence to the accuracy guidelines as laid down by the clientEnsuring to protect the data of the customer and compliance process is followedIdeal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the Consumer Durables industry.You are a strong networker & relationship builderYou are a strong team player who can manage multiple stakeholdersYou are a strong mentor and coach who can build high performing teamsWhat's on Offer?Opportunity to make a positive impactJoin a market leader within Consumer DurablesA role that offers a breadth of learning opportunities