Customer Support (Remote) With Dutch In Portugal

Customer Advisor (REMOTE) - Work from Anywhere! Language Requirement: Native or Fluent Dutch (English not required; conversational English is a plus but not necessary) About the Project: Join one of the largest e-commerce websites in the Netherlands, a market leader in the online sale of books, entertainment products, electronic devices, and toys. Responsibilities: Listen to customers' questions and concerns, and provide solutions. Troubleshoot issues related to orders, deliveries, payments, and returns. Act as a point of contact for external sellers. Provide information about digital products. Escalate and reroute issues to other departments as needed. Requirements: Native level of written and verbal communication skills in Dutch. Availability to work in rotating shifts. Good computer skills. Excellent communication, interpersonal skills, and team spirit. High School Diploma. EU passport/ID or a Portuguese resident card. Benefits: Private Health Insurance from day one. Free Portuguese lessons. Great opportunity to grow quickly within the company. Stable work and career progression. Investment in ongoing training and personal development. Modern, centrally located buildings with canteen facilities and excellent public transportation connections. Free company events and activities, including surf lessons, yoga, and trekking. Initial employment contract for 12 months, with a possibility of extension for another 12 months and a permanent contract after 2 years. Training: Training lasts approximately 5 days and provides insight into your future role. Work Schedule: 40 hours per week (8 hours per day with an additional lunch break). Rotational shift pattern, Monday to Sunday, from 07:00 to 23:00. You will be scheduled to work 8 hours per day, with a one-hour break. Weekend shifts include a 25% salary supplement. Salary: €1300 per month. Job Type: Full-time Language: Dutch (Preferred) Expected Start Date: 30/09/2024 #J-18808-Ljbffr