Customer Support - German Speaker - Work from Home Job Openings for Customer Support - German Speaker - Work from Home
About the Job We are looking for German native speakers or fluent in English (B2) to work as Customer Service representatives in a call center environment in Lisbon, Portugal. Our client is the European leader in travel experiences.
Mission of the Project:
Act as a Travel Advisor
Help customers manage their bookings and resolve problems/queries
Provide general information about products and services available
Counsel customers regarding the company's services
Find the best solution for customers' needs
Requirements:
Availability to work in rotating shifts from Monday to Saturday, from 8 am to 8 pm
Excellent listening and communication skills
Positive attitude and team spirit
Experience in customer service is preferable
For non-EU applicants, it is mandatory to hold a valid work permit or an EU Passport
A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI
Full-time job (40 hours weekly)
Free training for all necessary software and product knowledge, plus continued training and development
Base salary, monthly performance bonus, daily meal allowance, monthly transportation allowance, and 2 extra salaries per year
Private Health Insurance and dental plan after 6 months with the company, plus English-speaking Doctor on site
Fair and regular assessments for positions like Quality Specialist, Team Leader, HR Recruiter, and many more
Currently a work-from-home position (equipment provided by the company)
When back to the office: Great location with easy access to public transport (train, metro, and buses)
Discounts at gyms, restaurants, beauty centers, pharmacies, and many more businesses in the area
On-site kitchen with access to utilities, weekly free fruit, and reduced-price vending machines
Relocation Package:
Optional accommodation in a shared apartment provided by the company, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400
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