Customer Support For Pinterest - German... Lisbon

Customer Support for Pinterest – German speakerPinterest is looking for a Customer Service Representative to support and engage with its customers. As a Customer Support, you will embody the voice of business and provide insights for continuous improvement. You'll have the opportunity to be part of a global brand success. Support an international operation throughout its pioneering and ground-breaking community concept.Are you ready for your new career path as a Customer Support for Pinterest with German? Apply!What you'll doAs a Customer Support for Pinterest, you'll support business customers with solutions to unblock issues with Client's business products suite;Partner with Client's internal support teams to resolve technical product issues via bug prioritization and resolution;Represent the voice of businesses and develop insights to improve user experience;E-Mail and ticket support;Identify pain points and use data to size, prioritize and shape business cases for product enhancement;Provide documentation and regression training where needed.What you'll needNative German speaker;Fluency in English (B2 level required);Experience in Customer Service/Contact Center (preferential);Excellent communication skills and customer-centric mindset;Ability to independently seek out and apply relevant information when faced with a unique or new problem;Flexible and quick learner, able to adapt continuously;Passion for Client's mission, supporting businesses and improving the product experience.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.Apply nowBecome a member of a worldwide team
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