Customer Support for Healthcare industry - German speakerAre you looking for your next career move as a Customer Support for Healthcare? In this role, your main mission will be to manage clients' requests concerning the use and proper functioning of a medical device.What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.What you'll be doing at Teleperformance PortugalAs a German-speaker Customer Support for Healthcare, you will:Assist with any questions and concerns regarding the product;Inform and educate customers about the functions of the device and safety;Support customers regarding questions about shipping, return, exchange policy, and payment transactions;Actively participate in the optimization activities related to all customer service processes.There will be big smiles if youFluent level of German and a B2-level in English;Willing to start an international experience - work abroad;Able to handle sensitive information as a Customer Support for Healthcare;Excellent communication and interpersonal skills;Team spirit;Experience in telephone customer service (preferred).Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
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