Job Title: Customer Support Agent with FrenchLocation: LisbonLanguages Required: French and English
Join Our Dynamic Team in Lisbon!
Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a Customer Support Agent in beautiful Lisbon!
Role Overview:
As a Customer Support Agent, you will be the first point of contact for our clients, providing exceptional support and technical assistance. Your ability to communicate effectively in both French and English will help you address inquiries and resolve issues, ensuring customer satisfaction.
Key Responsibilities:
Customer Assistance: Deliver outstanding support to customers via phone, email, and chat, addressing inquiries and resolving issues efficiently in both French and English.
Problem-Solving: Diagnose and troubleshoot technical issues, guiding customers through solutions to enhance their overall experience with our products and services.
Documentation: Maintain accurate records of customer interactions, including issues raised and solutions provided, to contribute to our growing knowledge base.
Feedback Collection: Gather customer feedback to identify trends and areas for improvement, sharing valuable insights with the management team.
Collaboration: Work closely with team members and other departments to resolve complex customer issues and improve service delivery.
Why Join Us?
Dynamic Team: Be part of a supportive team that values collaboration, innovation, and a customer-centric approach.
Professional Development: Gain valuable experience in customer support while enhancing your skills in a multicultural environment.
Cultural Experience: Work in the vibrant city of Lisbon, experiencing its rich culture, stunning architecture, and diverse community.
Who You Are:
If you are a proactive problem-solver who thrives in a fast-paced environment and is passionate about helping others, we want to hear from you!
Ready to embark on this exciting journey? Write to me, and I will provide more details about the offer and our company.
Apply now at ****** and take the first step towards an exciting career in Lisbon!
Job Type: Full-time
Pay: From 1,500.00€ per month
Application Question(s):
Do you need a Visa sponsorship?
Language:
French (Preferred)
English (Preferred)
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