Customer Support Agent (M/F/X) - French And English

Job Description:Manage incoming contacts such as phone calls and emails from customers; Assist customers providing information about products, resolving clients queries, and explaining company policies; Assist customers throughvarious digital channels, reaching out to them if necessary; Manage interactions on social media platforms to ensure timely and helpful responses to inquiries or comments; Become the best brand ambassador, and provide an outstanding service to clients.Profile:Previous customer service experience is valued; Strong communications skills in English and French; Strong problem-solving skills and ability to handle customer queries with empathy; Positive attitude and willingness to learn; People person - you enjoy working in a collaborative team environment; Tech savvy and analytical.Job Types: Part-time, PermanentExperience:Atendimento ao público: 1 year (Preferred)#J-18808-Ljbffr