Customer Support Agent German - Tourism

Are you fluent in german and also passionate about tourism? Would you like to work with a global leader in the tourism market? If so, this is the opportunity for you!
You´ll join a dynamic team to help german customers with all their tourism related inquires, like hotel reservations, destinations and more!
With your communication skills and love for the tourism market, you'll ensure our clients have their best vacation experience ever!
responsabilidades chave
we are looking for people with a passion for tourism and a multicultural attitude, to provide support for the german market.
you'll be responsible to help those customers have the best possible travel experience, helping them with reservations and purchases.
you´ll be the link between the company and the customers, so your empathy and great communication skills in german will be the difference to carve a great relationship with our clients.
competências
german native or fluent speaker (mandatory);
english fluent speaker, advanced level;
available to work full-time.
passion for working with tourism;
excellent customer care skills;
excellent communication and negotiation skills and telephone manners;
principais benefícios
What we have to offer:

- modern facilities and a jovial and relaxed atmosphere;
- a salary package of € 1432 (salary + meal allowance + bonus);
- full time (40 hours per week);
- office in the city center of Porto, with plenty of public transportation available;
- work contract