WHO IS AGICAP? Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
To help us get there we have raised 3 rounds of fundings so far, totalling $121 million, with prestigious VC funds including Greenoaks, Partech and BlackFin.
These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
Your mission : Working together with the Onboarding team and the CS Ops team, you will have a direct relationship with clients and you will provide regular feedback to the Product team. Your mission will consist of assisting clients in their implementation of Agicap solution's key features (banking and data integration). For that purpose, you will be responsible for :
Integrate customer data (70%): Collect and integrate client's data from various sources (banks, accounting tools)Connect client's banksArrange the data into a format that can be imported into AgicapBuild the team (15%): Contribute to the creation of the Customer Success Technical teamTrain new Customer Success Managers on customer data integration processesBuild a library of processes to handle customer data in a scalable wayContribute to build Agicap's knowledge management on banking aggregationBuild a wiki of best practices and key processesContribute to scale the processes by defining, improving and automating the way we collect and transform customer data for importContribute to the product development (15%): Become the reference within the Customer Success department for customer data import, banking aggregation and act as the point of contact for the Product teamProvide structured and quantitative product feedback to help prioritise customer data integration features and banking aggregationsThis position is also the gateway to many opportunities within the Customer Success department, the Product department, and Agicap in general.
? What we are looking for : You graduated from an engineering or business schoolYou are at minimum an intermediate speaker in Spanish and fluent in EnglishYou have an excellent command of Excel (incl. VBA)You have experience in automating data processing via VBA or other languagesYou are a team player and want to share your knowledgeYou are willing to develop your customer interaction skillsYou are curious and a fast-learnerYou have developed excellent oral and written communication skillsYou are ambitious and the start-up mindset appeals to youYou are ready to give it your all for a project you fully adhere toWhat we offer : A competitive salary packageA key moment to join a fast-growing startup and contribute to the creation of our new international hub (opened in April 2023)A beautiful office in the heart of Lisbon, right in one of Europe's top rising tech hubsGreat opportunities to advance your career within a fast-growing international companyDaily challenges working with SME executives and CEOsA highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomyA vibrant and passionate work atmosphere with a true team spirit to help Agicap grow internationallyA fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all AgicapiansDaily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipmentHOW DO YOU BECOME PART OF THE TEAM? Our interview process takes an average of 2 weeks and generally consists of:
First meeting with the Talent Acquisition teamA role play or case study with the respective departmentFinal round with management (and sometimes C-level decision-maker)A transparent and fast process is a top priority for us - we therefore endeavour to respond to all applications within 48 hours.
At Agicap, we believe that true innovation thrives in an environment where everyone feels valued and included. We're committed to building a diverse team that reflects the variety of perspectives in our world. If you're excited about this role but don't meet every requirement, don't let that stop you from applying—we want to hear from you! We welcome applications from all backgrounds. Join us in creating a workplace of inclusiveness.
See you soon, your Agicap Lisbon team!
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