Customer Success Manager (m/f) – Hybrid (Lisbon)Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile:What do you need to have:Hard Skills:Bachelor's degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline.At least 5 years of experience as a Project Manager, Account Manager, and/or Customer Success Manager (CSM) in technology-related businesses.Specific experience leading large, global company customer relationships.Familiarity or expertise with mobile application development, website creation, and app stores.Experience working within an agile framework and scrum methodology (working with cross-functional teams in sprint formats).Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) a plus.Fluency in English.Good level of French (is a plus).Soft Skills:Good communication.Team spirit.Proactivity.Time management.What we can offer:Personalized support from your team.Your manager will take into consideration your motivations and suggestions.Victories will be celebrated together.Your HR and Support Teams will always be available to help.Constant feedback on your work.A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc).And, of course, many gatherings and social events.
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