.What's Promptly in a nutshell We answer the question – is this patient treatment the best it could possibly be? Promptly is building the first patient-centered global evidence network, offering real world data sharing and monetization capabilities. Together with a selected network of Partners, we generate new knowledge from harmonized datasets, augmented with the collection of longitudinal patient-reported data and patient-generated digital biomarkers within a secure and privacy-preserving environment. We deliver valuable insights to leading health systems, payers and life-science companies across multiple therapeutic areas, including cardiometabolic, oncology, and immunology. Operating in 10 countries, we promote better healthcare at lower costs for thousands of new patients every day through the use of Real World Evidence. What's our purpose We exist to empower every patient and every health organization on the planet with evidence on the outcomes of care! Why do we get up in the morning? Well, most healthcare professionals have chosen to work in healthcare driven by their desire to make a difference in patients' lives. And so have we! We have chosen to follow this calling by addressing the biggest problem in healthcare: the lack of real-world evidence on the outcomes of care. For us, society denying patients better care due to lack of access to data is unethical, in a world where technology improved so many aspects of our world. Making the right evidence available to healthcare organizations to help prevent one lost life, one care complication, one failed treatment is the moral obligation that big tech companies have – it's our Hippocratic Oath. At Promptly, everything we do is driven by our core purpose: to promote better healthcare at lower costs for patients every day, by making health outcomes available. The Momentum We are currently seeking a Customer Success Manager for Portugal to join our team and lead nation-wide initiatives in Health Data. If you are a career-driven professional with a passion for healthcare technology and want to bring your expertise and best self to work every day, this could be the opportunity you've been waiting for. Exciting stuff! What you'll be expected to do Lead the planning, execution, monitoring, and successful delivery of nation-wide projects in Health Data. Manage and coordinate cross-functional teams, including IT, partners, authorities, and external vendors. Define project scope, objectives, timelines, and deliverables, ensuring alignment with organizational goals and stakeholder expectations. Develop and maintain detailed project plans, schedules, and risk management strategies to address challenges proactively. Ensure compliance with applicable healthcare regulations and data protection standards (e.G., GDPR and ISO27001). Serve as the primary point of contact for stakeholders, providing clear communication and reporting on project status, risks, and outcomes