Who is the company and context?We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris.What will I be doing?As a Customer Success Manager H/F, your responsibilities will include:Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term retention; Collaborate with Sales to unlock growth through cross-selling, identifying new opportunities or needs; Build meaningful partnerships by fostering trust and strong relationships with customers; Partner with internal teams to address concerns, minimize risks, and ensure a seamless, customer-focused experience; Share best practices andinsights while fostering engagement through diverse methods such as events, regular catch-ups; Continue developing yourknowledge of the market and the platform; Demonstrate a solid understanding of financial processes to support customer success; Be proactive: Pay attention to details and actively listen to customer needs.What kind of skills and background will I need to have?With a background in engineering or a Master's degree in finance and/or information systems (BAC+5), you have 5+ years of professional experience, including 3+ years in a similar role. Ideally, you have a solid understanding of financial processes.You demonstrate a true entrepreneurial spirit, are rigorous, reliable, and possess excellent communication skills. Fluency in both English and French is required.Why should I apply for this role?If you are highly motivated to join an international client and are passionate about client management and relationships, this role could be yours!How do I apply?If you are interested in learning more about this opportunity or want to explore the market further, please contact Ana Machado from SystemsAccountants at the following email address: ******.#J-18808-Ljbffr