Are you fluent in French? Do you have interest in starting an exciting career as a Customer Service Representative for a Tobacco Company? Work with us!
In this role, you will support our client from the tobacco industry. Also, you'll ensure an outstanding customer experience at every single opportunity.
Are you ready for your new adventure? Apply!
Our Client Is the leading worldwide tobacco company that works with seven of the world's top 15 brands, including the best-selling cigarette brand. Recently, the company has expanded its offer, besides the traditional cigarettes a new type of smokeless cigarette device aiming to provide a new solution for their customers.
What you'll do As a Customer Service for Tobacco Company, you'll do customer support via telephone and email;
Effective support for questions, regarding the use and maintenance of the smoking device;
Provision of technical support, regarding the device or the brand's website;
Providing information and possible troubleshooting.
What you'll need Fluent written and verbal communication skills in French;
Fluency in English – B2 level (mandatory);
Demonstrates sympathy and empathy;
Excellent communication and interpersonal skills;
Team spirit;
Flexibility and resilience;
Fast learning capacity;
Experience in telephone customer service/call center environment (preferred).
Benefits Excellent work opportunity in a leading multinational company;
International career in a multicultural environment;
Possibility of cooperation with leaders in various industries;
Stable work and career progression;
Good reference for future career;
Leadership opportunities;
Challenging work as a Customer Service for Tobacco Company;
Health Insurance since day one in the company;
Possibility to live in one of our apartments;
Annually complementary return flight to your home country (within Europe);
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
Free Portuguese language courses, sport activities and organized events.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!
With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
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