Experience the power of a game-changing career
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
What you will do in this role
As a Customer Service Sales Representative on our team, you will:
Take incoming customer calls from boutiques and shops and solve users' demands.
Log call details onto call management systems and provide response and resolution within SLA.
Maintain service and product knowledge and expertise associated with applications specific to individual customers.
Ensure contractual SLA is maintained.
Your qualifications
Proficient or bilingual level of English.
Minimum of 1-year relevant experience in fashion retail or retail.
Knowledge of sales techniques (up-/cross-selling, objection handling, etc).
Customer Driven, motivated to work in sales, opportunistic in creating sales leads.
Effective qualification skills to ensure a comprehensive understanding of customer needs.
Exceptional customer-facing and customer-care skills.
Working knowledge of IT platforms, equipment, and applications: Windows/MS Office.
What's in it for you
In this role, we offer benefits that help support your unique lifestyle:
Full-time 39 hours/week temporary contract: rotative Monday to Friday 09:00 - 18:00.
Salary 18,400 euros gross/year + up to 1,200 euros gross/year in bonus.
Central location in Barcelona.
Bring-a-friend (referral) bonus opportunities.
Full paid training on the company and the project you'll be working on.
Career development programs, specialized courses.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.
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