Customer Service Representative In Lisbon (Flemish/Dutch Speaker)

Quality of consumer service has become crucial in today's economy. As a Customer Service Representative, you will be appointed to one of Europe's major companies and provide support in daily customer care.
Your responsibilities and impact as a Customer Service Representative will be:

Answering incoming queries from customers
Identifying issues and providing solutions
Ensuring a high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participating in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:

You are a native Dutch speaker
You have a business proficiency level of English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and willing to work with many other nationalities

What's in it for you?

Type of contract: a long-term fixed-term contract, renewable every year
Working hours: full time (40h/week)
Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month

For international candidates:

Reimbursement of your initial flight expenses after 3 months
Airport pick up
Help in paperwork, opening a bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths

(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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