Customer Service Representative (French-Speaking) - Coffee Brand

Customer Service Representative (French-speaking) - Coffee Brand Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Advisor in Aveiro, Portugal (On-Site), you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence. What you will do in this role As a Customer Advisor, you will: Assist customers through multiple channels (email or phone) in an interactive and user-friendly manner Attract potential customers by promoting products and services; suggest products and services tailored to customer needs Handle and manage inquiries in a timely manner Contribute to the development of customer loyalty Concentrix is a great match if you: Have a high level of French (written and oral) Can communicate easily and confidently Demonstrate empathy and ability to propose appropriate and effective solutions Desire to develop soft skills in a professional environment Are proactive, results-oriented, motivated and able to work in a team in a dynamic and multicultural environment What's in it for you In this role, we offer benefits that help you support your unique lifestyle: Full-time with indefinite contracts (negotiable depending on your experience and our client's needs) Competitive salary and performance bonus Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs, specialized courses, and language classes Eligibility to work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position. #J-18808-Ljbffr