.What you can expect Are you fluent in Dutch? Do you have interest in starting an exciting career as a Customer Service Representative for the Tobacco Industry? Work with us! In this role, you will support our client from the tobacco industry. Also, you'll ensure an outstanding customer experience at every single opportunity. Are you ready for your new adventure? Apply! Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future. We need those who want to play their part and drive value and want to unleash their potential to live their dreams and embrace a world of opportunities. Our Client Is the leading worldwide tobacco company that works with seven of the world's top 15 brands, including the best-selling cigarette brand. Recently, the company has expanded its offer, besides traditional cigarettes, a new type of smokeless cigarette device aiming to provide a new solution for their customers. What you'll do As a Customer Service Representative for the Tobacco Industry, you'll do customer support via telephone and email; Effective support for questions regarding the use and maintenance of the iQOS device; Provision of technical support regarding the device or the iQOS website; Providing information and possible troubleshooting. What you'll need Fluent written and verbal communication skills in Dutch; Moderate English skills(B2 level); Demonstrates sympathy and empathy; Excellent communicationand interpersonal skills; Team spirit; Flexibility and resilience; Fast learning capacity; Experience in telephone customer service / call center environment (preferred). Benefits Excellent work opportunity in a leading multinational company; International career ina multicultural environment; Possibility of cooperation with leaders in various industries; Stable work and career progression; Long-term development opportunities; A wealth of opportunities to progress in your career; Respectful, ethical & inclusive environment; Flexibility & Work/lifebalance; Private health insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expensesrefund; Annually complementary return flight to your home country (within Europe); Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit; Free Portuguese language courses, sport activities, and organized events. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team
