Job Title: Customer Service Representative (Dutch Speaker) – Porto, Portugal Location: Porto, PortugalLanguage Requirement: Native-level Dutch (written and spoken)Salary: €1300/monthStart Date: ASAP About the Role: Join a dynamic and leading multinational company in the heart of Porto! This is a fantastic opportunity for Dutch speakers to represent a global beauty brand that has been at the forefront of the beauty industry for over 110 years. We are looking for passionate individuals to provide top-tier customer service and product advice, contributing to an exceptional customer experience. Key Responsibilities: Manage customer contact through live chat, phone, emails, web forms, and social media (1:1 communication) Handle consumer inquiries and complaints with professionalism and care Offer tailored beauty advice and product recommendations Provide guidance on e-commerce-related inquiries (returns, deliveries, refunds) Answer questions related to product care and alternatives Manage database inquiries (GDPR, unsubscribing from newsletters, data breaches) Register health-related concerns (HRC) Maintain excellent customer satisfaction and deliver prompt, accurate solutions Requirements: Native-level fluency in Dutch (written and spoken) Experience in customer service (preferably in cosmetics or beauty industry) High school diploma or equivalent Availability to work in rotating shifts An EU passport, Portuguese residency, or the right to work in Portugal Interest or experience in the beauty and cosmetics sector is a plus! Relocation Package: Assistance with all necessary documentation (tax number, social security, bank account, etc.) Shared company-provided apartment (including rent, utilities, and internet) Airport pick-up upon arrival Reimbursement of flight expenses Annual paid flight to your home country Private health insurance from day one Free Portuguese language lessons Why Join Us? Competitive salary of €1300/month Opportunity for rapid career growth within a global company Ongoing training and personal development opportunities Modern, centrally located offices with excellent public transportation links and canteen facilities Participation in company events and activities, such as surf lessons, yoga, trekking, and social events A vibrant, multicultural team environment Apply Now: Take the next step in your career and become part of a global leader in the beauty industry. Enjoy a fantastic work environment in Porto while growing your skills and experiences. Application: Contact : Paula Skalecka at This is a great opportunity for someone looking to work in a dynamic, multinational environment with potential for career progression. Job Type: Full-time Pay: 1,300.00€ per month Application Question(s): Do you need visa sponsor? Language: Dutch (Preferred) English (Preferred) #J-18808-Ljbffr
