Job Title: Customer Service Representative (Dutch Speaker) – Porto, PortugalLocation: Porto, PortugalLanguage Requirement: Native-level Dutch (written and spoken)Salary: €1300/monthStart Date: ASAPAbout the Role:Join a dynamic and leading multinational company in the heart of Porto! This is a fantastic opportunity for Dutch speakers to represent a global beauty brand that has been at the forefront of the beauty industry for over 110 years. We are looking for passionate individuals to provide top-tier customer service and product advice, contributing to an exceptional customer experience.Key Responsibilities:Manage customer contact through live chat, phone, emails, web forms, and social media (1:1 communication)Handle consumer inquiries and complaints with professionalism and careOffer tailored beauty advice and product recommendationsProvide guidance on e-commerce-related inquiries (returns, deliveries, refunds)Answer questions related to product care and alternativesManage database inquiries (GDPR, unsubscribing from newsletters, data breaches)Register health-related concerns (HRC)Maintain excellent customer satisfaction and deliver prompt, accurate solutionsRequirements:Native-level fluency in Dutch (written and spoken)Experience in customer service (preferably in cosmetics or beauty industry)High school diploma or equivalentAvailability to work in rotating shiftsAn EU passport, Portuguese residency, or the right to work in PortugalInterest or experience in the beauty and cosmetics sector is a plus!Relocation Package:Assistance with all necessary documentation (tax number, social security, bank account, etc.)Shared company-provided apartment (including rent, utilities, and internet)Airport pick-up upon arrivalReimbursement of flight expensesAnnual paid flight to your home countryPrivate health insurance from day oneFree Portuguese language lessonsWhy Join Us?Competitive salary of €1300/monthOpportunity for rapid career growth within a global companyOngoing training and personal development opportunitiesModern, centrally located offices with excellent public transportation links and canteen facilitiesParticipation in company events and activities, such as surf lessons, yoga, trekking, and social eventsA vibrant, multicultural team environmentApply Now:Take the next step in your career and become part of a global leader in the beauty industry. Enjoy a fantastic work environment in Porto while growing your skills and experiences.Application:Contact: Paula Skalecka at ****** is a great opportunity for someone looking to work in a dynamic, multinational environment with potential for career progression.Job Type: Full-timePay: 1,300.00€ per monthApplication Question(s):Do you need visa sponsor?Language:Dutch (Preferred)English (Preferred)#J-18808-Ljbffr