What you will do in this role
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
As a Customer Service Representative on our team, you will:
Provide accurate information to our customers.
Log and follow up on correct and valid orders or requests.
Ensure the highest level of Customer Satisfaction Survey Scores.
Deliver high-caliber customer service on post-sales requisitions.
Your qualifications
Concentrix is a great match if you:
Are proficient or bilingual in Dutch and French plus an advanced level of English.
Have excellent communication skills in a variety of customer-facing situations.
Are a good team player with a drive for success.
It will be a plus if you have:
Previous experience in a similar position.
Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
39 hours/week temporary contract: Monday to Friday, from 09:00 to 18:00.
Salary 18,400 euros gross/year + up to 1,500 euros gross/year in bonus.
Central location in Barcelona.
Bring-a-friend (referral) bonus opportunities.
Fully paid training on the company and the project you'll be working on.
Career development programs and specialized courses.
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
Flemish, French
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