Customer Service (M,F) : Marketplace For Refurbished Devices: German

Start: Work at home :  27th February As a Customer Support representative, you will provide warm and professional service to our customers, efficiently resolving any issues they may face.
You will ensure excellent service standards and maintain high customer satisfaction while enjoying your work every day.Tasks:Assist clients via inbound calls, chat, or email in the after-sales process by answering inquiries regarding reservations and attending to potential requests.Resolve product or service problems by clarifying customer complaints.Provide accurate, valid, and complete information using the right methods and toolsProfile:German C2, English B2Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insurance