Customer Service In Lisbon (Italian Speaker)

Your responsibilities and impact as a Customer Service Agent in Portugal will be: Respond promptly and professionally to customer inquiries and issues via
phone, email.Provide accurate and detailed information about drone products, features,
and specifications.Assist customers with product setup, troubleshooting, and usage guidance.Diagnose and resolve technical issues related to drones, remote controllers,
software, and accessories.Process customer orders, returns,
and exchanges.Track and update customers on the status of their orders.Stay informed about the latest drone models, software updates, and
industry trends.Provide product recommendations based on customer needs and
preferences.Ensure the highest level of customer satisfaction by consistently meeting or
exceeding service quality standards.Gather customer feedback and provide insights to improve products and
services.What is in it for you? Unfixed Term Contract
Gross monthly salary: 850 euros
Tech Compliment: 50 euros
Special bonus: 150 euros
Language Bonus: 50 euros
Permanency Bonus: 100 euros
Rent support: 400 euros for 12 months
Meal Allowance: 150 euros
Total gross salary: 1750 euros
Holiday Bonus**: 75 euros
Performance bonus: 120 euros subject to the terms and conditions of
the bonus plan from 4th full month production
Medical and dental insurance: You are included in our health insurance plan
after 6 months of contract