Customer Service In Lisbon (French Speaker)

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service.Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure.About the offer:Work 40h/week in the office.Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break).Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus.Paid training with a specialized partner.Health Insurance coverage.Accommodations package (company housing).Meal allowance of 8€/day.Possibility to grow in the company.Free Portuguese courses offered.As a customer service representative, your responsibilities will include:Addressing issues and questions from clients in a friendly and professional manner at all times.Resolving complaints and checking in to offer assistance that is clear and timely.Helping clients with problems regarding online shopping and home delivery.About you:You are a native German Speaker with professional proficiency in English.You have a work permit for Portugal or are an EU citizen.Good analytical and reasoning skills.Friendly, proactive, and problem-solving skills in challenging situations.Some experience in telephone Customer Service or Call Center is a plus.About the company:Created in 1978 by two French entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees.
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