Customer Service In Lisbon (French Speaker)

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service.
Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure.
About the offer:

work in an incredible multicultural environment and a multinational company.
Work 40h/week in the office.
Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break)
Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus
Paid training with a specialized partner.
Health Insurance coverage.
Accommodations package (company housing).
Meal allowance of 8€/day.
Possibility to grow in the company.
Free Portuguese courses offered.
As a customer service representative, your responsibilities and actions will be:

-Addressing issues and questions from clients in a friendly and professional manner at all times. -Resolving complaints and checking in to offer assistance that is clear and timely.

-Helping clients with problems regarding online shopping and home delivery.


About you:


-You are a native German Speaker with a professional proficiency in English.

-You have a work permit for Portugal or are a EU citizen.

-Good analytical and reasoning skills.

-Friendly, proactive and problem solving skills with challenging situations.

-Some experience in telephone Customer Service or Call Center is a plus.



About the company:


Created in 1978 by two french entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees


#J-18808-Ljbffr