Are you a fluent German speaker with a passion for customer service? Join the dynamic team in Lisbon, where you'll assist our German-speaking customers. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Be part of a company that values excellence and customer satisfaction!
TasksYour responsibilities and impact working as a Customer Service will be: Managing and responding to customer requests through phone and emailAssisting customers with queries and requestsEnsuring excellent customer satisfaction by exceeding customer expectationsRequirementsSkills, qualifications and interests you need to succeed in this role: Native-level proficiency in German and a minimum C1 level of EnglishLiving in or willing to relocate to Lisbon for an international career and life experience.Flexibility and ability to adapt to changes with a positive mindset.Excitement about intercultural communication and embracing the expatriate lifestyleBenefitsWhat's in it for you? Contract type: a fixed-term contract for one year that can be renewed every yearFull time contract and paid trainingSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1.633,89€ gross/month + bonus up to 1.267,00€ gross per quarterWithout accommodation: 1.905,92€ gross/month + bonus up to 1.267,00€ gross per quarterFor international applicants:Reimbursement of your initial flight costsPick up from the airportAnnual return ticket to your home country (within the EU)Help with paperwork, opening a bank account, etc. upon arrivalFree Portuguese lessons, cooking classes, sports activities and social events organized by the company.Real career opportunities in different career pathsHealth insurance is provided from the beginningEmployee discountsFun and engaging company-wide initiativesExcellent work culture
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