Customer Service - German Speaker (Remote) Pns

We are recruiting a customer service agent for the German market to assist c onsumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure. Schedule:
8-hour rotative shifts between 07:
00am and 05:
00pm from Monday to Saturday A Day in the life of... Respond to customer queries phone and written channels in a timely and accurate way Identify customer needs and help customers use specific features Report product malfunctions What will make you successful Native (or Near Native) German level Fluent in English or Portuguese Fluency in Swiss German is a plus Experience as a Customer Support Specialist or similar CS role What we offer Local and International Exposure Flexible working environment Engagement and wellbeing activities Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.Gigroup.Com >
Política de PrivacidadeCandidatos Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igua