Customer Service for Travel Industry – Dutch speaker in LisbonTeleperformance Portugal counts with a workforce of 14,000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!
Are you a travel lover looking for a bright job opportunity as a Customer Service for Travel Industry with Dutch? As a customer service representative, you'll be helping travelers find, plan, and book their flight and/or hotel. Ensure a worry-free and efficient travel experience!
What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops, and much more.What you'll be doing at Teleperformance PortugalAs a Dutch-speaker Customer Service for Travel Industry, you will:
Greet and converse with client's customers in a courteous, friendly, and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options, and packages, accurately provide information and answer general travel and site-related questions;Track and report call types and service issues.There will be big smiles if youFluent level of Dutch and English (minimum B2);High School Diploma or higher (preferred);Previous call center experience in sales and/or customer service capacity;Flexible and quick learner, able to adapt continuously.Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
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