Customer Service For Travel Industry (German Speaker) Lisbon, Portugal

What you'll doAs a Customer Service for Travel Industry, you'll greet and converse with client's customers in a courteous, friendly and professional manner.Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals.Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions.Track and report call types and service issues.What you'll needFluent level of written and verbal communication skills in German.Good level of written and verbal communication skills in English (minimum B2).High School Diploma or higher (preferred).Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity.Previous call center experience in sales and/or customer service capacity.Strong web-based navigation skills.Flexible and quick learner, able to adapt continuously.BenefitsInternational career in a multicultural environment.Training and familiarization phase.Investment in training and personal development.Respectful and inclusive environment.Opportunity to grow in a dynamic leading multinational company.Accommodation in a Teleperformance apartment.Refund of initial flight expenses.Annually complementary return flight to your home country (within Europe).Health Insurance since day one in the company.Free company events and activities.#J-18808-Ljbffr