About Teleperformance Portugal
Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe . Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!
Are you a travel lover looking for a bright job opportunity as a Customer Service for Travel Industry with Dutch? As a customer service representative, you'll be helping travelers find, plan, and book their flight and/or hotel. Ensure a worry-free and efficient travel experience!
What is waiting for you:
Work location: Lisbon – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you'll be doing at Teleperformance Portugal
As a Dutch-speaker Customer Service for Travel Industry, you will:
Greet and converse with client's customers in a courteous, friendly and professional manner;
Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
Track and report call types and service issues.
There will be big smiles if you
Fluent level of Dutch and English (minimum B2);
High School Diploma or higher (preferred);
Previous call center experience in sales and/or customer service capacity;
Flexible and quick learner, able to adapt continuously.
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
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