Lisbon is a very colorful and vibrant city to live in with a rich cultural history! You will be surrounded by friendly people living good vibes and a happy-go-lucky urban life. Is a warm climate all year what you are looking for? Live the sunny beach life next to the Atlantic and have a look at this opportunity!
Your responsibilities and impact as a Customer Service Agent in Lisbon will be: Offering dedicated customersupport services to assist users with accountinquiries, technical support and otherrelated issues trough the followingchannels: Phone, email, chat and socialmedia. Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Delivering calm and resourceful troubleshooting for customer queries information about service disruptions Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications and interests you need to succeed in this role: Speak a native level of Dutch and at least a B2 level of English Know the value and impact that a good customer experience can create Are an attentive listener, comfortable and skillful at communicating with people Enjoy being energetic, innovative and working proactively at a fast pace Get excited about intercultural communication and the expatriate lifestyle Are already living in or willing to relocate to Lisbon for an international career and life experience What's in it for you? Type of Contract: A fixed-term contract (6-12 months) renewable Working Hours: 8-5 PM from Monday to Friday Training: Have a kick-start your career with the intensive training that the company offers to their new employees. Salary Conditions(*): You have 2 options:
Including free accommodation (shared flat, all bills included): 1.040€ gross/month Excluding accommodation: 1298€ gross/month (*) Compensation during training period if successful (1-4 weeks depending on the project): nearly fully paid
Relocation Package for International Candidates:
Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Extra Perks:
Private health insurance after 6 months of contract which is extra to the standard insurance Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Portuguese public holidays and 22 days of paid holidays What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.