Are you looking for a promising career as a Customer Service Representative for Salt? Do you have natural communication and problem-solving skills? Then, you are the one we are looking for!
In this role, you will provide friendly and personal customer service to customers over the phone and via email in Italian. Also, you will have the opportunity to work in a fast-growing and multicultural environment.
We will provide you with intensive training and give you the right tools to grow within our international company. Don't miss this opportunity to build a successful career in one of the best companies to work in Portugal!
Our Client Salt is one of the largest telecommunications service providers in Switzerland. Almost 1000 employees nationwide take care of over 2 million customers daily. The company offers an innovative range of products and services with a special focus on mobile communication – calls, SMS, and high-speed Internet for private and business customers, as well as fixed landlines for business customers.
What you'll do Provide customer service with the highest level of kindness and professionalism;
Assist, by phone or email, with any customer questions and concerns regarding products, contract issues, and mobile bundles;
Answer payment transactions and invoice queries;
Provide advice on current mobile phones and give technical support;
Advise existing and potential clients on tariffs and current offers;
Provide recommendations on additional options and manage customer data reliably.
What you'll need Native or near-native Italian speaker;
Proficient oral and written communication in English (minimum B2 level);
Excellent communication skills;
Customer-oriented;
Proactive in promoting effective problem solving;
Ability to build and maintain positive relationships with customers.
Benefits Stable work and career progression;
Meritocratic environment;
Employee empowerment and value;
Intensive training and familiarization phase;
Ample opportunity to grow and evolve within our organization;
Accommodation in a Teleperformance apartment;
Free annual flight to your homeland;
Health Insurance from day one;
Free healthy meals in cafeterias;
Free Portuguese language courses and various activities.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal by Exame magazine!
With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team.
Apply now Become a member of a worldwide team.
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