Customer Service For Salt (German Speaker)

Job Description: Go on reading if you are interested in a job for one of the most famous Telecommunication brands working together with over 227 million clients all over the world! Salt, a French-founded company, developed itself into a multilingual and international company, being part of the top 3 providers in Switzerland and France. If you can imagine yourself being a new member of the company's team, that might be a great opportunity for you! Your responsibilities and impact as a Customer Service Agent will be: Your mission is to support clients' activities by offering world-class service to their customers. You will work for one of the most well-known companies in the telecommunication sector. Your tasks will include: Answering incoming queries from customers Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Giving Ad-hoc support Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: You have a native level of German. A good level of English is a big plus. You are motivated, reliable, and committed to your work in customer service and ensuring high quality is important for you. You have a drive for excellence and professionalism. You have excellent communication skills. You are a real team player and willing to work with many other nationalities. What should you expect from living in Lisbon? Type of contract: a long-term fixed-term contract, renewable. Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts from 6 AM to 10 PM. Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 950€ gross per month. Excluding accommodation: 1350 € gross per month. #J-18808-Ljbffr