Customer Service For Luxury Hotel Chain (French Speaker)

Your Future Company:
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers' journeys a success! Do you want to work for a luxury and world-renowned hotel chain? We are looking for dynamic people like you who are open to a new experience abroad. You are working for a company that takes care of you and is made up of a team from 82 countries. Are you ready to make an experience abroad in a multicultural environment? Lisbon is waiting for you and has a lot to offer.
Tasks
Your responsibilities and impact as Customer Service for Luxury Hotel Chain will be:
From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, and providing good solutions including refunds, you will be responsible for expanding the clients' network and managing qualified lead generation. There are many areas where excellent customer support is required, and this is where the company needs you!
Requirements
Skills, qualifications and interests you need to succeed in this role:

You have a fluent level of French (a good level of English would be a plus).
You are looking for a job opportunity abroad.
You are passionate about travel.
You have excellent communication and listening skills.
You are a team player and willing to work with many other nationalities.

Benefits
What's in it for you?

Type of contract: a long-term fixed-term contract, renewable every year.
Working hours: full time (40h/week) on rotating shifts (depending on the project).
Salary conditions (*), 2 options:

Including free accommodation (shared flat, all bills included): 990€ gross/month Excluding accommodation: 1100€ gross/month.

For international candidates:
Reimbursement of your initial flight expenses after 9 months.
Airport pick up.
Yearly two-way flight ticket back to your home country (within the EU).
Help with paperwork, opening a bank account, etc. upon your arrival.
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Real career opportunities in different career paths.

(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes).

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