Customer Service For Hotel Brand (German Speaker)

Are you passionate about travel and have always wanted to know what it is like to work in the tourism industry?We are looking for open-minded people who want to live abroad and embark on an adventure filled with professional growth and personal enrichment!Your responsibilities and impact as a Customer Service Agent will be:First point of contact on the phone for hotel guestsProcessing of all written enquiries and requestsAdvising hotel guests via all communication channels used by the brandCarrying out daily arrival and departure checksChecking reservations as well as incoming paymentsWhat's in it for you?Type of contract: Employment Term Contract of 12 months, renewable for additional 12 monthsWorking hours: full time 40h/week (8h/day) on rotating shifts Monday to Sunday from 7am to 7pmSalary conditions (*) – 2 optionsIncluding free accommodation (shared flat, all bills included): 1,221.55€ gross/monthExcluding accommodation: 1,586.05€ gross/monthFor international candidates:Reimbursement of your initial flight expensesAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help with paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career pathsSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.A native level of German and a good level of EnglishEnthusiasm about traveling and the tourism industryKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a high degree of commitment and self-motivationBeing highly motivated, proactive, and adaptable to changeHaving a valid Portuguese work permit (required)Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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