Customer Service For Foot Locker - Italian Speaker In Lisbon

What you'll doProvide a customer-friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand;Create opportunities to impress and engage with the customers, approaching all their questions and doubts;Manage customer queries about their orders and access to their accounts, payments, and stock availability.What you'll needNative Italian speaker and minimum B2 English level required;Familiarity with online advertising products and social media (preferential);Basic computer skills;+1 year working in a customer support related role (preferential);Excellent communication skills: verbal, written and listening skills;Ability to solve customer problems;Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;Ability to multi-task and work under pressure.BenefitsExcellent work opportunity in a dynamic leading multinational company;Stable work and career progression;Health Insurance since day one in the company;Excellent work environment, great colleagues and social arrangements;Accommodation in a room of a Teleperformance owned apartment;Initial flight expenses refund;Free annual flight to the homeland;Free Portuguese language courses, water sports, soft trekking and much more.