Customer Service For Entertainment Company - Wfh (French Speaker)

Your responsibilities and impact as a Customer Service Agent  will be:Assist customers via phone, email, and chat on all their queries related to their subscription, invoicing, troubleshootingProvide account and application support to Customers namely with regards to software functionality.Deliver a high quality of service to ensure a superior customer experience.Skills, qualifications and interests you need to succeed in this role:You are a native French speaker and have min B2 level in EnglishYou are already based in PortugalYou are motivated and committed to your workPrevious experience in Customer Service is a plusWhat's in it for you?6 months contractWork from home positionWorking hours: Monday to Sunday – 08:00 to 21:00 RotationalSalary package: 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)Start date : as soon as possibleYour Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.