Customer Service For A Luxurious Automotive Brand (Dutch Speaker)

Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand.
Your responsibilities and impact as a Customer Service Agent will be:


Helping clients with incoming issues


Ensuring high-quality customer service


Booking appointments for maintenance


Roadside assistance


Recording data in the CRM system


Giving information about the app, warranty, and purchases


Skills, qualifications and interests you need to succeed in this role:


A native level of Dutch and a high level of English (C1)


Knowledge of the value and impact that a good customer experience can create


Articulate & communicative


Available for 24/7 rotative shifts


Being a real team player and committed to your work


Living in or willing to relocate to Lisbon for an international career and life experience


Having a valid Portuguese work permit or an EU passport (required)


What's in it for you?


Type of contract: a long-term fixed-term contract, renewable every year.


Working hours: full-time (40h/week)


Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule


Salary conditions (*) – 2 options:


Including free accommodation (shared flat, all bills included): 1040 € gross/month


Excluding accommodation: 1298€ gross/month


For international candidates:


Reimbursement of your initial flight expenses after 3months


Help with paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


Real career opportunities in different career paths (team lead, supervisor etc.). There's a program that lets you grow within the company after 6 months


(*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paid
What should you expect from living in Lisbon?


A colorful city view and a rich cultural history


Pros of living in a European capital on a budget


Delicious Portuguese cuisine and famous cafe culture


Friendly people, good vibes, and a happy-go-lucky urban life


Warm climate all year and a sunny beach life next to the Atlantic


A large English-speaking local community and international environment


#J-18808-Ljbffr