Customer Service For A Luxurious Automotive Brand (Dutch Speaker)

Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Next to that, you get a chance to represent a luxurious commercial vehicle brand.Your responsibilities and impact as a Customer Service Agent will be:Helping clients with incoming issuesEnsuring high-quality customer serviceBooking appointments for maintenanceRoadside assistanceRecording data in the CRM systemGiving information about the app, warranty, and purchasesSkills, qualifications and interests you need to succeed in this role:A native level of Dutch and a high level of English (C1)Knowledge of the value and impact that a good customer experience can createArticulate & communicativeAvailable for 24/7 rotative shiftsBeing a real team player and committed to your workLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit or an EU passport (required)What's in it for you?Type of contract: a long-term fixed-term contract, renewable every year.Working hours: full-time (40h/week)Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational scheduleSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040 € gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3monthsHelp with paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths (team lead, supervisor etc.). There's a program that lets you grow within the company after 6 months(*) Compensation during the training period if successful (from 1 to 4 weeks): nearly fully paidWhat should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes, and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentIs this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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