Customer Service

German-Speaking Customer Service Representative Remote Position (Braga, Portugal) Compensation Package: Monthly Base: 1,030 Payment Structure: 14 payments/year Monthly Allowance: 100 (12 months) Annual Gross Salary: 14,420 Additional Allowances: 1,200 Total Annual Compensation: 14,960 Start Date: January 30, 2025 Schedule: 24/7 Rotating Shifts (Monday to Sunday) 2 rotating days off per week Remote work setup Key Requirements: German language: Native/Near-native level Customer service orientation Strong communication skills Reliable internet connection Home office setup Main Responsibilities: Handle customer inquiries across multiple channels Provide real-time support Document customer interactions Meet service quality standards Maintain customer satisfaction levels Contract Details: Permanent contract 3-month trial period Full remote position Based in Braga, Portugal Benefits: Remote work flexibility Health insurance Meal allowance Holiday and Christmas bonuses Professional development opportunities Training programs Required Documents: Updated CV Cover letter Language certificates (if available) Proof of residence in Braga Right to work documentation Training: Comprehensive virtual onboarding Ongoing skill development Regular online coaching Performance feedback sessions