Customer Service Agent (M,F) Streaming Channel: Italian

Start : 28th August Shift: Monday to Sunday – 7am to 9 pmDays Off: 2 Days Rotational Tasks: First point of contact for viewers and a critical brand ambassador. Assist viewers through phone, chat and emails regarding different queries. Provide account and application support to viewers namely with regards to software functionality. Provide technical support, troubleshoot system configurations, and network settings. Provide accurate and real-time responses to the viewer's inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Profile: Italian C2 English B2 Benefits: Excellent remuneration package based on experience, skills, and performance Life Insurance Meal allowance + Transport allowance Private health insurance #J-18808-Ljbffr