Customer Service Agent (M,F) : E-Health Platform French

Start: 8th January, 22nd January, 12th February

Tasks:

Shift:
Monday to Friday:
07:00 AM - 05:30 PM (Rotational shifts)
2 days off: Saturday and Sunday

Responsibilities:

Advise healthcare professionals and assist them via telephone in their use of the software, including answering incoming requests and making proactive calls.

Train clients in the use of our services by phone.

Ensure the quick and efficient processing of requests received by email.

Advise and answer client questions about the product.

Work closely with the sales, marketing, and product teams to ensure complete customer satisfaction.

Profile:

French C2

English B2

Experience in Customer Support (preferable)

Benefits:

Excellent remuneration package based on experience, skills, and performance.

Life Insurance.

Meal allowance + Transport allowance.

Private health insurance.

Relocation package:
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class.

Accommodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).

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