Customer Service Agent (M,F) : E-Health Platform French

Start: 30th October or 13th or 27th November

Tasks:

Shift:
Monday to Friday:
07:00 AM - 05:30 PM (Rotational shifts)
2 days off: Saturday and Sunday

Responsibilities:
- Advise healthcare professionals and accompany them by telephone in their use of the software, both by answering incoming requests and by calling them proactively.
- Train them in the use of our services by phone.
- Ensure the quick and efficient processing of requests received by email.
- Advise and answer client questions about the product.
- Work closely with the sales, marketing, and product teams to ensure complete customer satisfaction.

Profile:

French C2
English B2
Experience in Customer Support (preferable)

Benefits:
- Excellent remuneration package based on experience, skills, and performance.
- Life Insurance.
- Meal allowance + Transport allowance.
- Private health insurance.
- Relocation package:
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class.
- Accommodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).

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