Customer Service Agent (M,F) : E-Health Platform French

Start: 2nd and 30rd October Tasks: Shift: Monday to Friday: 07:00AM - 05:30PM (Rotational shifts) 2 days off: Saturday and Sunday Tasks: Advise healthcare professionals and accompany them by telephone in their use of the software, both by answering incoming requests and by calling them proactively; Train them in the use of our services by phone; Ensure the quick and efficient processing of requests received by email; Advise and answer the client questions about the product" Work closely with the sales, marketing and product teams to ensure complete customer satisfaction; " Profile: French C2English B2 Experience in Customer Support (preferable) Benefits: Excellent remuneration package based on experience, skills and performance Life Insurance Meal allowance + Transport allowance Private health insurance Relocation package: Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class Accomodation for the first year: Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip) #J-18808-Ljbffr