Customer Service Agent (M,F) : E-Health Platform French

Start: 2nd and 30rd OctoberTasks:Shift:Monday to Friday: 07:00AM - 05:30PM (Rotational shifts)2 days off: Saturday and SundayTasks:Advise healthcare professionals and accompany them by telephone in their use of the software, both by answering incoming requests and by calling them proactively; Train them in the use of our services by phone; Ensure the quick and efficient processing of requests received by email; Advise and answer the client questions about the product" Work closely with the sales, marketing and product teams to ensure complete customer satisfaction;"Profile:French C2English B2Experience in Customer Support (preferable)Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insuranceRelocation package:Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy classAccomodation for the first year:Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
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